Support
HOW CAN WE HELP
For further technical support, please email goldvertech.qa@gmail.com
or join the LINE group or Facebook “Goldver OBWS Family”.
Function: Measures deformation of truck leaf springs
Operating Temperature：-40~85℃
Operating Voltage：DC 5V
Interface Type：RS485
Electrostatic Protection：Air +/- 16kV
Operating Humidity：0 ~ 95%RH
Operating Current：< 8mA
Waterproof Rating：IP57
Weight Error：±2% of rated gross weight
1. Sensor Deformation Due to External Impact
2. Missing Daily Historical Routes and Weight Data (4G/5G-equipped trucks)
- First, check whether the SIM card payment is up to date and if it is functioning normally.
- Confirm whether the ISP provides network coverage in the operating area.
- If all of the above are normal, please notify the network administrator for further verification and repairs.
3. Unable to Obtain Current Vehicle Location
- Buildings may block GPS signals — check if the vehicle is indoors.
- GPS signals may be delayed depending on the environment — wait for one minute before checking again.
- If none of the above applies, please notify maintenance personnel for inspection.
4. EU Overloading and Dynamic Weighing Regulations
GoldVer offers solutions tailored to meet EU regulations on vehicle overloading and dynamic weight detection.
Please contact us by phone for further details.
5. GoldVer Corp. Service Overview?
We are a provider of dynamic truck/lorry weighing solutions.
Our services include customized on-board weighing solutions designed to meet varying regional regulations and client requirements.
6. Smart Vehicle Weight Monitoring System Overview
It can monitor load weight in real time during driving or loading/unloading, without requiring weighbridges or external weighing facilities.
In the EU, relevant regulations require that newly manufactured trucks be equipped with OBWS (On-Board Weighing Systems).
References: COMMISSION IMPLEMENTING REGULATION (EU) 2019/1217 & 2024 regulatory update.